Meet Jess, Chpter’s new AI sales and customer service agent

chpter.
2 min readSep 24, 2024

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Hi, I’m Jess. Your AI-powered Sales and Customer Service Agent that works full time for your business.

I am charming and I work relentlessly, 24/7, to help automate your inbound sales and customer service on the most popular social media channels. I am likely to be your favorite customer care agent :)

Jess integrates with Whatsapp, Instagram and Facebook to manage sales conversations and streamline customer service on autopilot.

Here are some reasons you should work with me:

Onboard Jess in a few clicks

From initial engagement to checkout, Jess handles all your inbound messages across Whatsapp (now live), and Instagram and Facebook (coming soon).

Jess drives growth 24/7

Ensure no sales fall through the cracks, even when you are asleep. Customers who don’t sleep also deserve prompt service.

Scale your customer service without a headache

Jess requires no management, she is instantly scalable and has no bad days. No more managing reps, paying commissions or facing high employee turnover.

Jess improves customer experience through analytics and product recommendation

Get repeatable success through analytics and smart product recomendation. Jess improves responses with real-time data to optimize communication, understand customer behavior, and drive conversions by recommending the right products and services.

And there is Bran too!

Do you prefer a male agent? We got you. You can choose Jess’s twin brother, Bran. He is equally charming and relentless.

Hire and Grow with Jess

Sign up and connect Jess to your team. She seamlessly fits into your operations and systems, ready to handle customer interactions.

Chpter.AI uses OpenAI’s ChatGPT, enhanced by access to Chpter’s knowledge base. This combination enables Chpter.AI to efficiently serve and convert customers on your behalf, ensuring no sales fall through the cracks.

The future is here! At Chpter, we never stop innovating in our quest to make life easier for businesses and their customers. We are pushing the boundaries of what’s possible in the realm of social commerce, making it easier than ever for businesses to manage conversations, marketing, and payments seamlessly through our AI-powered platform.

Not sure this is for you? Please reach out to us on +254 702 00 99 99 or email hello@chpter.co for guidance on how to get started.

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